Store Operations & Customer Finance Lead

CNG Holdings, Inc; Tulsa (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager in the United States to lead frontline customer service and ensure regulatory excellence.

The role emphasizes educating customers on product options, handling cash with accuracy, and processing transactions per policy, while maintaining high service standards. Ideal candidates have 1+ year in sales, customer service, or cash handling, with strong communication skills and the ability to work autonomously in a retail financialServices

Qualifications

• 1+ year of experience in sales, customer service, and/or cash handling preferred.
• Strong customer service, active listening, and verbal and written communication skills.
• Ability to multitask and work autonomously while following procedures.

Responsibilities

• Serve and educate customers on product options to meet their needs.
• Escalate issues to store leadership when necessary.
• Handle customer inquiries by phone and in person with professionalism.
• Process transactions accurately and per policy, including loans, check cashing, and Net Spend.

Skills

Customer service

Sales

Cash handling

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager in the United States to lead frontline customer service and ensure regulatory excellence.

The role emphasizes educating customers on product options, handling cash with accuracy, and processing transactions per policy, while maintaining high service standards. Ideal candidates have 1+ year in sales, customer service, or cash handling, with strong communication skills and the ability to work autonomously in a retail financialServices