Store Operations & Customer Experience Lead

Five Below; United States; On-site; USD 21,000 - 26,000; Part time

Job summary

Five Below is seeking a store management-ready individual to oversee daily store operations and lead crew in delivering a WOW customer experience. You will train staff, manage opening/closing, and ensure merchandising standards are met.

The role emphasizes frontline leadership, teamwork with store leaders, and operational duties, including cash security and incident handling, while maintaining a high-energy, fun environment.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task in a busy environment.
• Creativity in problem solving and merchandising.

Responsibilities

• Provide excellent customer service and train crew on the best service experience.
• Oversee daily store activities and ensure staff perform duties effectively.
• Assist with receiving, unpacking, and stocking items on the floor.

Skills

Communication

Multi-tasking

Creativity

Composure under pressure

Flexible schedule

Education

High School Diploma

College experience preferred

Job description

Five Below is seeking a store management-ready individual to oversee daily store operations and lead crew in delivering a WOW customer experience. You will train staff, manage opening/closing, and ensure merchandising standards are met.

The role emphasizes frontline leadership, teamwork with store leaders, and operational duties, including cash security and incident handling, while maintaining a high-energy, fun environment.