Store Operations & Customer Experience Lead

Dollar Tree, Inc.; Town of Clifton Park (NY); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Clifton Park, NY is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with store functions, organize merchandise, and help train and supervise store associates to maintain a clean, welcoming shopping environment.

The role emphasizes flexibility, safety, and adherence to company policies, with responsibilities including opening/closing procedures, loss prevention, and ensuring promotional displays

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environments preferred.
• Must be able to lift up to 55 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure store assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow policies.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, restocking bathrooms and floors, and keeping areas neat.
• Other duties as assigned.

Skills

High school diploma

Store management experience

Physical ability to lift 55 lbs

Communication skills

Teamwork

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Clifton Park, NY is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with store functions, organize merchandise, and help train and supervise store associates to maintain a clean, welcoming shopping environment.

The role emphasizes flexibility, safety, and adherence to company policies, with responsibilities including opening/closing procedures, loss prevention, and ensuring promotional displays