Retail Store Ops Lead: Customer Service & Team Growth

Dollar Tree, Inc.; Town of Clifton Park (NY); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Clifton Park, NY is seeking an Assistant Store Manager to support store operations, customer service and team development.

You will assist with day-to-day activities, organize merchandise, and help supervise staff to maintain a clean, safe and energetic store environment. The role requires strong communication and leadership, the ability to lift up to 55 lbs, and experience in retail management or equivalent settings.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must lift up to 55 lbs and perform physical store duties.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process directives including Pull and Hold/Destroy and other communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (payroll, scheduling, cash deposits).
• Maintain clean, organized sales floor and stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help Store Manager train and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.

Skills

High school diploma

Read/interpret directives

Store management experience

Lift up to 55 lbs

Strong communication

Team environment

Customer service skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Clifton Park, NY is seeking an Assistant Store Manager to support store operations, customer service and team development.

You will assist with day-to-day activities, organize merchandise, and help supervise staff to maintain a clean, safe and energetic store environment. The role requires strong communication and leadership, the ability to lift up to 55 lbs, and experience in retail management or equivalent settings.