Store Operations & Customer Experience Lead

Dollar General; Toms River (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid time off

Job summary

Dollar General in the United States seeks an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Reporting to the Store Manager, you will supervise staff, assist with merchandising, deposits, and paperwork while protecting company assets and reducing losses.

Responsibilities include leading customer service, scheduling and training employees, managing merchandise flow, maintaining inventory accuracy, and supporting store operations in the manager's

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment.
• Six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Communication

Problem solving

Attention to detail

Mathematical ability

Cash handling

Cashier skills

Inventory management

Bank deposits

Education

High school diploma or equivalent

Job description

Dollar General in the United States seeks an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Reporting to the Store Manager, you will supervise staff, assist with merchandising, deposits, and paperwork while protecting company assets and reducing losses.

Responsibilities include leading customer service, scheduling and training employees, managing merchandise flow, maintaining inventory accuracy, and supporting store operations in the manager's