Store Operations & Customer Experience Lead

Dollar General; Gettysburg (Adams County); On-site; USD 42,000 - 62,000; Full time

Job summary

Dollar General is hiring an Assistant Store Manager to lead a customer-first store team. You will supervise staff, manage merchandise, handle deposits, and ensure loss prevention while maximizing profitability.

The role requires scheduling, training, and adherence to company policies, with exposure to planograms and cash control procedures. Strong communication and organizational skills are essential.

Qualifications

• Effective interpersonal, written and oral communication skills.
• Ability to solve problems and deal with a variety of situations.
• Good organization skills with attention to detail.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions and generate reports.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees and training.
• Manage merchandise including receiving, stocking, and displays.
• Maintain accurate inventory levels and protect assets.
• Assist with planograms and merchandise presentation.
• Ensure financial integrity through cashier accountability and deposits.
• Assist store management in Manager's absence.

Skills

Customer service

Leadership

Communication

Organization

Cash handling

Problem solving

Attention to detail

Cashier functions

Inventory management

Education

High school diploma or equivalent

Job description

Dollar General is hiring an Assistant Store Manager to lead a customer-first store team. You will supervise staff, manage merchandise, handle deposits, and ensure loss prevention while maximizing profitability.

The role requires scheduling, training, and adherence to company policies, with exposure to planograms and cash control procedures. Strong communication and organizational skills are essential.