Store Operations Lead: Customer Experience & Team Growth

Dollar General; Bowman (ND); On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager in the United States to help run a clean, customer-focused store. You will support the Store Manager with scheduling, training, and enforcing policies while handling stocking, cashier duties, and deposits.

The role emphasizes profitability, asset protection, and customer satisfaction, with responsibilities spanning inventory, merchandising, and leadership in the Store Manager's absence.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Cash handling

People supervision

Merchandise presentation

Planograms

Inventory control

Safety compliance

Education

High school diploma or equivalent

Tools

POS System

Job description

Dollar General is seeking an Assistant Store Manager in the United States to help run a clean, customer-focused store. You will support the Store Manager with scheduling, training, and enforcing policies while handling stocking, cashier duties, and deposits.

The role emphasizes profitability, asset protection, and customer satisfaction, with responsibilities spanning inventory, merchandising, and leadership in the Store Manager's absence.