Store Operations & Customer Experience Lead

DICK'S Sporting Goods, Inc.; Sioux Falls (SD); On-site; USD 27,000 - 35,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a store teammate in Sioux Falls to help create an exceptional shopping experience for customers by greeting athletes, understanding their needs, and maintaining organized backrooms and displays.

You’ll help unload trucks, process freight and transfers, and uphold brand standards while complying with safety and loss prevention policies. This role emphasizes teamwork, accessibility of inventory, and a welcoming store environment for all visitors.

Qualifications

• Prior retail sales, operations, maintenance, or customer-focused experience preferred.

Responsibilities

• Greet teammates and customers and proactively understand their needs to enhance shopping experience.
• Ensure merchandise and products are received and processed per programs; keep backroom organized and accessible.
• Uphold merchandising and presentation standards.
• Assist with unloading trucks, processing freight, transfers, RTVs, claims, and freight processing.
• Fulfilling the company-defined customer experience by following service level standards.
• Adhere to safety, loss prevention and standard operating procedures.
• Maintain confidentiality of company information.
• Create an inclusive store environment where everyone feels welcome and respected.
• Support the team across the store and perform tasks as assigned by management.

Job description

DICK'S Sporting Goods, Inc. is seeking a store teammate in Sioux Falls to help create an exceptional shopping experience for customers by greeting athletes, understanding their needs, and maintaining organized backrooms and displays.

You’ll help unload trucks, process freight and transfers, and uphold brand standards while complying with safety and loss prevention policies. This role emphasizes teamwork, accessibility of inventory, and a welcoming store environment for all visitors.