Store Operations & Customer Experience Lead

dollartree; Roseville (MN); On-site; USD 38,000 - 60,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking an Assistant Store Manager in Roseville, MN to support store operations, develop the team, and deliver excellent customer service. You will assist with daily tasks, merchandise handling, staffing, and loss prevention while upholding company standards and safety policies.

The role emphasizes leadership, problem-solving, and strong interpersonal skills to maintain a high-energy, friendly store environment and ensure a top-quality shopping experience for customers.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Able to lift up to 55 lbs and perform physical duties.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash deposits/receipts), and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies, safety guidelines, and ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean, restocked bathrooms, floors swept/mopped, trash removed, and areas neat and presentable.
• Other duties as assigned.

Skills

Store management

Customer service

Communication

Team leadership

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager in Roseville, MN to support store operations, develop the team, and deliver excellent customer service. You will assist with daily tasks, merchandise handling, staffing, and loss prevention while upholding company standards and safety policies.

The role emphasizes leadership, problem-solving, and strong interpersonal skills to maintain a high-energy, friendly store environment and ensure a top-quality shopping experience for customers.