Store Operations & Customer Experience Lead

Dollar General; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Dollar General in Nashville is seeking an Assistant Store Manager to help run daily store operations with a customer-first focus. Under the Store Manager, you will supervise staff, ensure accurate merchandising and deposits, and help protect assets.

You will also open/close the store several days, train employees, manage planograms, and handle cash control while driving profitability and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• One year of retail experience preferred.
• Six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherence to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Written communication

Oral communication

Problem solving

Organization

Reading diagrams

Math skills

Cashier functions

Cash handling

Vehicle to bank

Education

High school diploma or equivalent

One year of retail experience

Six months supervisory experience

Job description

Dollar General in Nashville is seeking an Assistant Store Manager to help run daily store operations with a customer-first focus. Under the Store Manager, you will supervise staff, ensure accurate merchandising and deposits, and help protect assets.

You will also open/close the store several days, train employees, manage planograms, and handle cash control while driving profitability and customer satisfaction.