Store Operations & Customer Experience Coach

Walmart; Washington (UT); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits including medical, eye

Dental coverage

401(k) and stock purchase

Company-paid life insurance

Paid time off (PTO) and parental leave

Disability coverage

Employee discounts

Education benefits (Live Better U)

Job summary

Walmart is seeking a store leader in the United States to drive sales, lead and develop teams, and uphold exceptional customer service standards. The role focuses on budgeting, merchandising, and continuous improvement while aligning with Walmart's One Best Way service model.

You will manage hourly associates, promote a sense of belonging, and implement changes to enhance store operations and community engagement.

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience.
• 2 years’ general work experience and 1 year’s supervisory experience.

Responsibilities

• Lead and develop store teams by training and giving feedback to associates.
• Drive store sales and manage budgets, forecasting, and expenses to align with goals.
• Oversee customer service initiatives and ensure high quality experiences.
• Supervise hourly associates, assign duties, set clear expectations, and recognize performance.
• Ensure compliance with policies, ethics, and integrity via Open Door guidance.

Skills

Leadership

Customer service

Communication

Team development

Job description

Walmart is seeking a store leader in the United States to drive sales, lead and develop teams, and uphold exceptional customer service standards. The role focuses on budgeting, merchandising, and continuous improvement while aligning with Walmart's One Best Way service model.

You will manage hourly associates, promote a sense of belonging, and implement changes to enhance store operations and community engagement.