Store Operations & Customer Experience Associate

The TJX Companies, Inc.; Washington (Washington County); On-site; USD 1,825,000 - 1,894,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Employee assistance program

Job summary

Marshalls, part of The TJX Companies, is seeking a Retail Associate to deliver a highly satisfied customer experience across our store. You will engage with customers, process purchases, maintain store cleanliness, and support loss prevention and merchandising standards.

We value flexible scheduling, strong communication, and the ability to multi-task in a fast-paced environment. Retail experience is preferred, with opportunities across Home Goods, Marshalls, and other TJX brands.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures.
• Initiates and participates in store recovery and maintains store cleanliness.
• Supports and participates in shrink reduction goals and programs.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Job description

Marshalls, part of The TJX Companies, is seeking a Retail Associate to deliver a highly satisfied customer experience across our store. You will engage with customers, process purchases, maintain store cleanliness, and support loss prevention and merchandising standards.

We value flexible scheduling, strong communication, and the ability to multi-task in a fast-paced environment. Retail experience is preferred, with opportunities across Home Goods, Marshalls, and other TJX brands.