Store Operations & Customer Experience Associate

Winners Merchants International, L.P.; United States; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health & wellness programs

Life insurance

Paid holidays/vacation

Cell phone discounts

Credit union

Employee assistance program

Job summary

TJ Maxx, part of the TJX Companies family, offers a dynamic environment where you can grow and contribute. You will interact with customers daily, uphold store standards, and engage in varied tasks across departments to meet the business needs.

We value strong communication, attention to detail, and teamwork. This role includes benefits, flexible hours, and opportunities to learn within a leading off-price retailer network.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple store areas to support the business.
• Accurately ring purchases and returns and count change per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Participate in store recovery and maintain cleanliness.
• Support safety, labor laws, and company policies.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience preferred

Job description

TJ Maxx, part of the TJX Companies family, offers a dynamic environment where you can grow and contribute. You will interact with customers daily, uphold store standards, and engage in varied tasks across departments to meet the business needs.

We value strong communication, attention to detail, and teamwork. This role includes benefits, flexible hours, and opportunities to learn within a leading off-price retailer network.