Retail Customer Experience Specialist

The TJX Companies, Inc.; Beckley (WV); Vor Ort; USD 17.000 - 18.000; Vollzeit

Benefits dieser Stelle

Associate discount

401(k)

Medical/dental/vision

Paid holidays/vacation/sick

Life insurance

Employee assistance program

Paid parental leave

Short/long term disability

Adoption assistance

Zusammenfassung

TJ Maxx is part of The TJX Companies, Inc., a Fortune 100 off-price retailer. This role focuses on delivering outstanding customer service, maintaining a clean store, and supporting various areas as needed to meet business goals.

Key duties include processing transactions, promoting loyalty programs, and upholding loss prevention standards, with opportunities to learn across departments. A dynamic, inclusive work environment with competitive pay and benefits awaits.

Qualifikationen

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and handling unexpected situations.

Aufgaben

• Deliver a highly satisfied customer experience through engaging interactions.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple store areas to support the business.
• Ring purchases/returns accurately and manage cash handling.
• Promote credit and loyalty programs.
• Ensure store cleanliness and maintain merchandising standards.
• Assist with store recovery and safety initiatives as needed.
• Support shrink reduction goals and participate in safety awareness.

Kenntnisse

Customer service

Flexibility

Communication

Attention to detail

Multitasking

Jobbeschreibung

TJ Maxx is part of The TJX Companies, Inc., a Fortune 100 off-price retailer. This role focuses on delivering outstanding customer service, maintaining a clean store, and supporting various areas as needed to meet business goals.

Key duties include processing transactions, promoting loyalty programs, and upholding loss prevention standards, with opportunities to learn across departments. A dynamic, inclusive work environment with competitive pay and benefits awaits.