Store Operations & Customer Experience Associate

Chico's FAS, Inc.; Henderson (NV); On-site; USD 16,531 - 20,664; Full time

Job summary

Chico's FAS, Inc. is seeking a Support Associate to help maintain a customer- and product-focused sales culture. The role covers merchandise handling, stock processing, and stockroom organization to support store operations.

Responsibilities include processing shipments, merchandising products on the floor, updating receiving records, and supporting visual directives across floorsets and signage. The position requires strong communication, reliability, and the ability to work standing for long

Qualifications

• High school diploma or equivalent required.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Supports MAPS principles and standards through strong operational processes that support a cohesive omni channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.
• Assists with boutique cleanliness and organization.

Skills

Excellent communication

Excellent customer service

Strong organizational skills

Multi-tasking

Learn new technology

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a Support Associate to help maintain a customer- and product-focused sales culture. The role covers merchandise handling, stock processing, and stockroom organization to support store operations.

Responsibilities include processing shipments, merchandising products on the floor, updating receiving records, and supporting visual directives across floorsets and signage. The position requires strong communication, reliability, and the ability to work standing for long