Retail Operations & Customer Experience Associate

Chico's FAS, Inc.; South Windsor (CT); On-site; USD 23,419 - 28,929; Full time

Job summary

Chico's FAS, Inc. is seeking a Support Associate to uphold a customer- and product-focused sales culture. The role emphasizes sales operations, merchandise handling, stock processing, and stockroom organization to support a seamless Omni-channel experience.

The position requires strong communication, customer service, and organizational skills, with a need to adapt to a fast-paced environment and a schedule that includes nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to multi-task in a fast-paced environment.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor.
• Reconciles merchandise invoices, completes store-to-store transfers and Locate requests.
• Ensures visual materials and signage are received and processed in a timely manner and stockroom kept organized.
• Assists with pricing changes and markdowns.
• Supports visual merchandising directives and displays as directed.

Skills

Excellent communication

Customer service

Organizational skills

Teamwork

Adaptability

Technology literacy

Standing/walking

Flexible schedule

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a Support Associate to uphold a customer- and product-focused sales culture. The role emphasizes sales operations, merchandise handling, stock processing, and stockroom organization to support a seamless Omni-channel experience.

The position requires strong communication, customer service, and organizational skills, with a need to adapt to a fast-paced environment and a schedule that includes nights, weekends, and holidays.