Retail Operations & Customer Experience Associate

Chico's FAS, Inc. - Retail; Wilmington (DE); On-site; USD 26,000 - 34,000; Full time

Job summary

Chico's FAS, Inc. is seeking a Support Associate to uphold a customer- and product-focused sales culture through merchandise handling, stock processing, and stockroom organization.

The role supports MAPS, replenishment, and visual merchandising while assisting with boutique cleanliness and signage. The position requires strong communication and customer service skills, a willingness to learn company technology, and the ability to work a flexible schedule including nights, weekends, and holidays.

Qualifications

• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Must be able to work the majority of the shift standing
• Ability to work a flexible work schedule, including nights, weekends and holidays

Responsibilities

• Responsible for supporting a customer and product-focused sales culture through sales operations tasks such as merchandise handling, stock processing and stockroom organization
• Process merchandise, ensure items are stored and located for replenishment, and organize stock space
• Enter receiving documents and reconcile invoices, perform store-to-store transfers and locate requests
• Assist with visual directives, floorsets, signage and boutique cleanliness

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a Support Associate to uphold a customer- and product-focused sales culture through merchandise handling, stock processing, and stockroom organization.

The role supports MAPS, replenishment, and visual merchandising while assisting with boutique cleanliness and signage. The position requires strong communication and customer service skills, a willingness to learn company technology, and the ability to work a flexible schedule including nights, weekends, and holidays.