Retail Support & Stock Operations Associate

Chico's FAS, Inc.; Mason (OH); On-site; USD 15,153 - 19,286; Full time

Job summary

Chico’s FAS, Inc. is seeking a Support Associate who will help foster a customer- and product-focused sales culture.

The role emphasizes merchandise handling, stock processing, and stockroom organization to keep the store clean, organized, and ready for customers. You will participate in pricing changes and visual presentations, support MAPS standards, and collaborate with teammates to provide excellent service.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position. Flexible schedule including nights, weekends, and holidays required.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Supports MAPS principles and standards through strong operational processes that support a cohesive omni-channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.
• Assists with boutique cleanliness and organization.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Multi-tasking in fast-paced env

Learn/adapt to technology

Teamwork

Stand for long shifts

Work quickly under tight timelines

Education

High school diploma or equivalent

Job description

Chico’s FAS, Inc. is seeking a Support Associate who will help foster a customer- and product-focused sales culture.

The role emphasizes merchandise handling, stock processing, and stockroom organization to keep the store clean, organized, and ready for customers. You will participate in pricing changes and visual presentations, support MAPS standards, and collaborate with teammates to provide excellent service.