Store Operations Captain: Lead Merch & Athlete Experience

Dick's Sporting Goods; Santa Rosa (CA); On-site; USD 54,000 - 68,000; Full time

Job summary

DICK'S Sporting Goods in Santa Rosa, CA, is seeking a Team Captain of Operations to lead store performance and coach a team to deliver an athlete-ready experience. You will manage merchandising, pricing, and stockroom tasks while supporting inventory, fulfillment, and schedule planning.

The role requires 1–3 years of retail or customer-facing experience with leadership responsibilities; the posting highlights a competitive pay range and comprehensive benefits as part of the Total Rewards package.

Qualifications

• Retail or customer-facing experience required.
• Leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing product information and maintaining merchandising standards.
• Assist in developing staffing plans and lead store operations to ensure accuracy and efficiency.
• Communicate goals to team and assign workload to maximize performance.
• Hire, onboard, train, coach, and evaluate teammates; uphold policies and safety.
• Adhere to safety, loss prevention, and SOPs; ensure compliance with company policies.

Skills

Retail experience

Customer facing experience

People leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Santa Rosa, CA, is seeking a Team Captain of Operations to lead store performance and coach a team to deliver an athlete-ready experience. You will manage merchandising, pricing, and stockroom tasks while supporting inventory, fulfillment, and schedule planning.

The role requires 1–3 years of retail or customer-facing experience with leadership responsibilities; the posting highlights a competitive pay range and comprehensive benefits as part of the Total Rewards package.