Store Operations Captain - Lead Team & Athlete Experience

Dick's Sporting Goods; Roseville (MN); On-site; USD 45,000 - 59,000; Full time

Job summary

DICK'S Sporting Goods in Roseville, MN is seeking a Team Captain of Operations to lead store operations across on-field and off-field execution, delivering an athlete-ready shopping experience.

You will coach your team to execute merchandising, pricing and signage on the floor, while supporting inventory, fulfillment and stockroom processes behind the scenes. The role emphasizes accountability, collaboration, and a commitment to exceptional customer service and operational excellence.

Qualifications

• High School Diploma or Equivalent is required.
• 1-3 years of experience in retail or customer-facing roles.
• Previous people leadership experience preferred.

Responsibilities

• Deliver exceptional athlete experiences by helping customers and presenting products clearly.
• Support department plans and budgets, coordinating operations and merchandising plans.
• Plan and adjust schedules and workloads to meet goals while controlling payroll.
• Build and lead a capable team through hiring, coaching, and performance management.
• Uphold safety, loss prevention, and SOPs, enforcing policies and procedures.

Skills

Retail/customer-facing experience

People leadership

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Roseville, MN is seeking a Team Captain of Operations to lead store operations across on-field and off-field execution, delivering an athlete-ready shopping experience.

You will coach your team to execute merchandising, pricing and signage on the floor, while supporting inventory, fulfillment and stockroom processes behind the scenes. The role emphasizes accountability, collaboration, and a commitment to exceptional customer service and operational excellence.