Store Operations & Brand Experience Lead

J.Crew Factory; South Carolina; Sur place; USD 24 000 - 31 000; Temps partiel

Avantages offerts par ce poste

Discounts on branded products

401(k) plan with company matching

Medical & prescription coverage

Paid time off

Holiday pay

Dental, Vision & Life insurance

Entertainment & tech discounts

Résumé du poste

Madewell is seeking an Assistant Manager to partner with leadership, drive profitability, and coach the sales team for peak performance. You’ll influence brand strategy, deliver exceptional customer service, and oversee store operations while maintaining a loyal community around the brand.

Ideal candidates bring 1–2 years of retail management experience, a passion for fashion trends, teamwork, and flexibility to support a fast-paced environment, including nights and weekends.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.

Responsabilités

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Connaissances

Retail management

Description du poste

Madewell is seeking an Assistant Manager to partner with leadership, drive profitability, and coach the sales team for peak performance. You’ll influence brand strategy, deliver exceptional customer service, and oversee store operations while maintaining a loyal community around the brand.

Ideal candidates bring 1–2 years of retail management experience, a passion for fashion trends, teamwork, and flexibility to support a fast-paced environment, including nights and weekends.