Store Operations Associate, Inventory & Guest Experience

ALO; Washington (Washington County); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Employee discount

ALO Wellness Club membership

Streaming fitness classes access

Medical, dental, and vision plans

Monthly incentives

Clothing allowance

Free yoga classes

Job summary

ALO is seeking an Operations Associate to join our store team and drive profitability and efficiency. You will work with the Operations & Visual Management team to execute inventory, shipments, replenishment, and visual standards to support a seamless shopping experience.

We value customer service, teamwork, and a proactive, hands-on approach. The role requires movement around the store, lifting up to 50 pounds, and availability to work varied shifts, including peak seasons.

Qualifications

• 1+ years prior work experience in a client-centric, sales & operational environment.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Aligns with and embodies ALO’s Guiding Principles.

Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to elevate process or system gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Resolve client needs quickly & effectively ensuring customer satisfaction.
• Identify product concerns and communicate inventory needs to support the business goals.

Skills

Customer service

Team player

Self-motivated

Job description

ALO is seeking an Operations Associate to join our store team and drive profitability and efficiency. You will work with the Operations & Visual Management team to execute inventory, shipments, replenishment, and visual standards to support a seamless shopping experience.

We value customer service, teamwork, and a proactive, hands-on approach. The role requires movement around the store, lifting up to 50 pounds, and availability to work varied shifts, including peak seasons.