Store Operations Admin & HR Liaison

Macy's; Robin Hill (MA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance‑based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring an Administrative Support Team (AST) Colleague to help keep the store running smoothly behind the scenes. You will maintain the Store Management Office, handle administrative and HR tasks, coordinate onboarding, and support colleague engagement and internal communications.

You will also oversee scheduling, cash office operations, recognition programs, and reporting while acting as a primary point of contact for colleagues and leadership.

Qualifications

• 1-2 years related experience required.
• Strong communication and interpersonal skills.
• Ability to manage multiple administrative tasks with accuracy.

Responsibilities

• Maintain an organized Store Management Office and handle administrative functions.
• Support HR processes including onboarding and training sessions.
• Coordinate internal communications and serve as HR liaison for colleagues and leadership.
• Oversee scheduling, cash office operations, and documentation tasks.
• Support store recognition programs, reports distribution, vault balancing, and maintenance requests.

Skills

Customer service

Communication

Teamwork

HR onboarding

Scheduling

Cash handling

Tools

MS Office

HRIS systems

Job description

Macy's is hiring an Administrative Support Team (AST) Colleague to help keep the store running smoothly behind the scenes. You will maintain the Store Management Office, handle administrative and HR tasks, coordinate onboarding, and support colleague engagement and internal communications.

You will also oversee scheduling, cash office operations, recognition programs, and reporting while acting as a primary point of contact for colleagues and leadership.