Store Online Order Fulfillment & Customer Service Associate

Michaels of Canada; West Fargo (ND); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Partner discounts

Job summary

The Michaels Companies Inc. is seeking a friendly Store Associate for our Fargo, ND location. You will help customers locate products, provide solutions, and ensure a fast, accurate checkout experience.

You will also assist with truck unloading, stocking, and maintaining in-stock shelves while supporting omnichannel processes like BOPIS and SFS. A positive attitude and teamwork are essential.

Qualifications

• Retail or customer service experience preferred.
• Ability to assist customers and resolve questions.
• Comfort with checkout and store procedures.

Responsibilities

• Assist customers in locating products and offering solutions.
• Handle checkout quickly and accurately.
• Engage customers with Rewards program enrollments.
• Support omnichannel processes including BOPIS and SFS.
• Assist with truck unloading and stock replenishment.
• Maintain store standards and cleanliness.

Skills

Customer service

Cash handling

Sales assistance

Stock replenishment

Team communication

Education

High school diploma

Tools

POS system

BOPIS knowledge

SFS knowledge

Job description

The Michaels Companies Inc. is seeking a friendly Store Associate for our Fargo, ND location. You will help customers locate products, provide solutions, and ensure a fast, accurate checkout experience.

You will also assist with truck unloading, stocking, and maintaining in-stock shelves while supporting omnichannel processes like BOPIS and SFS. A positive attitude and teamwork are essential.