Retail Customer Experience & Framing Specialist

Michaels of Canada; Bismarck (ND); On-site; USD 26,000 - 42,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

The Michaels Companies Inc. in BISMARCK, ND is hiring a Store Associate to help customers find products, assist at checkout, and participate in omnichannel services like BOPIS and SFS. You will contribute to merchandising, stock readiness, and a positive in-store experience for guests.

Responsibilities include shelf replenishment, adherence to SOPs, and maintaining a safe, welcoming environment. Prior retail or customer service experience is preferred; benefits include discounts and

Qualifications

• Preferred Type of experience the job requires
• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Retail experience

Customer service

Job description

The Michaels Companies Inc. in BISMARCK, ND is hiring a Store Associate to help customers find products, assist at checkout, and participate in omnichannel services like BOPIS and SFS. You will contribute to merchandising, stock readiness, and a positive in-store experience for guests.

Responsibilities include shelf replenishment, adherence to SOPs, and maintaining a safe, welcoming environment. Prior retail or customer service experience is preferred; benefits include discounts and