Customer-First Cashier & Framing Specialist

Michaels; Eagan (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

The Michaels Companies Inc. is seeking a Store Associate at the MSP-EAGAN, MN location to deliver friendly customer service, help customers shop the store, and ensure a fast, courteous checkout experience.

You will participate in truck unloading, stocking, and merchandising, while supporting omnichannel processes like BOPIS and SFS. Responsibilities include engaging customers in Rewards and Private Label Credit Card enrollments, maintaining in-stock conditions, and upholding SOPs, safety, and

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Skills

Customer service experience

Job description

The Michaels Companies Inc. is seeking a Store Associate at the MSP-EAGAN, MN location to deliver friendly customer service, help customers shop the store, and ensure a fast, courteous checkout experience.

You will participate in truck unloading, stocking, and merchandising, while supporting omnichannel processes like BOPIS and SFS. Responsibilities include engaging customers in Rewards and Private Label Credit Card enrollments, maintaining in-stock conditions, and upholding SOPs, safety, and