Omnichannel Retail Fulfillment Associate

Michaels; West Fargo (ND); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with company match

Benefits package

Job summary

Michaels is seeking a Store Associate in Fargo, ND to deliver friendly customer service and help customers find products. You will handle checkout, unload trucks, and maintain store recovery to uphold our brand promises.

Join a team that supports omnichannel processes like Buy Online Pickup in Store and Ship From Store, stock replenishment, and safety programs while providing a positive experience for every customer.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Must be at least 16 years old.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; handle cash transactions to standard.
• Promote enrollment in Rewards program and Private Label Credit Cards.
• Educate customers about Voice of Customer (VOC) survey.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) duties.
• Maintain store recovery and in-stock conditions; handle merchandise returns/go backs.
• Support Store In Stock Optimization (SISO) and AD set duties as assigned.
• Assist shrink and safety programs; adhere to SOPs and policies.
• Interact positively with customers and team members; model company values.
• Cross-trained in Custom Framing selling and production.

Skills

Customer service

Retail experience

Job description

Michaels is seeking a Store Associate in Fargo, ND to deliver friendly customer service and help customers find products. You will handle checkout, unload trucks, and maintain store recovery to uphold our brand promises.

Join a team that supports omnichannel processes like Buy Online Pickup in Store and Ship From Store, stock replenishment, and safety programs while providing a positive experience for every customer.