Store Office Manager — Operations & Customer Care Lead

Pomp's Tire Service; Davenport (WA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

401(k) with company match

Paid time off

Employee discounts

Career growth

Job summary

Pomp's Tire Service in Davenport, WA is seeking an Office Manager to oversee store operations and ensure smooth customer and supplier interactions. You’ll manage office procedures and coordinate communications across the team.

The role requires a high school diploma, an independent work style, and proficiency with Microsoft Office. You’ll also be responsible for billing, records, and order-related paperwork.

Qualifications

• High school diploma or equivalent required.
• Strong ability to work independently with minimal supervision.
• Proficiency in Microsoft Office programs.
• Excellent communication skills for interacting with customers and coworkers.
• Attention to detail with the ability to read and verify work order information accurately.

Responsibilities

• Answer and direct incoming phone calls professionally and efficiently
• Provide accurate information and assistance to callers
• Relay messages to the appropriate personnel in a timely manner
• Help maintain organized records for production orders, invoices, and shipments, including aftermarket transactions
• Assist with billing and invoice processing
• Welcome and assist visitors, notifying the appropriate team members as needed
• Manage the distribution of incoming mail and packages
• Perform additional tasks as assigned by the supervisor

Skills

Independent work

Communication skills

Detail-oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pomp's Tire Service in Davenport, WA is seeking an Office Manager to oversee store operations and ensure smooth customer and supplier interactions. You’ll manage office procedures and coordinate communications across the team.

The role requires a high school diploma, an independent work style, and proficiency with Microsoft Office. You’ll also be responsible for billing, records, and order-related paperwork.