Office Assistant

Pomp's Tire Service; Estherville (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision coverage

Life Insurance

Disability insurance

401(k) with company match

Paid Time Off

Employee discounts

Career growth

Job summary

Pomp's Tire Service is seeking an Office Assistant to support store operations, answer calls, manage records, and assist with billing and shipments.

The role emphasizes independent work, strong communication, and attention to detail. Benefits include comprehensive coverage, 401(k) with company match, and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Ability to work independently with minimal supervision.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office.
• Detail-oriented with accurate record-keeping.

Responsibilities

• Answer and direct incoming phone calls professionally and efficiently.
• Provide accurate information and assistance to callers.
• Relay messages to the appropriate personnel in a timely manner.
• Help maintain organized records for production orders, invoices, and shipments, including aftermarket transactions
• Assist with billing and invoice processing.
• Welcome and assist visitors, notifying the appropriate team members as needed.
• Manage the distribution of incoming mail and packages.
• Perform additional tasks as assigned by the supervisor.

Skills

Communication skills

Independent work

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

At Pomp's, we don't idle-we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence.

We're currently looking for an Office Assistant to join our team and play a critical part in our store operations. This dynamic role is responsible for assisting store operations and procedures while overseeing communication with customers and clients to ensure smooth and efficient interactions.

Why Join Us?

• Comprehensive Benefits - Eligible to enroll in medical, dental, vision at affordable rates
• Supplemental Benefits - Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
• Retirement Savings - 401(k) with company match
• Paid Time Off - Holidays, sick time, vacation, and special "Happy Days" for life events available day one
• Employee Discounts - Save on company products
• Career Growth - Opportunities for skill development and advancement

What You'll Do:

• Answer and direct incoming phone calls professionally and efficiently
• Provide accurate information and assistance to callers
• Relay messages to the appropriate personnel in a timely manner
• Help maintain organized records for production orders, invoices, and shipments, including aftermarket transactions
• Assist with billing and invoice processing
• Welcome and assist visitors, notifying the appropriate team members as needed
• Manage the distribution of incoming mail and packages
• Perform additional tasks as assigned by the supervisor

What You Need:

• High school diploma or equivalent required
• Strong ability to work independently with minimal supervision
• Proficiency in Microsoft Office programs
• Excellent communication skills for interacting with customers and coworkers
• Attention to detail with the ability to read and verify work order information accurately

EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information