Tire Sales and Service Office Administrator

Pomp's Tire Service; Wichita Heights (KS); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short/Long-Term Disability

401(k) with company match

Paid time off

Employee discounts

Career growth

Zusammenfassung

Pomp's Tire Service in Wichita Heights, KS, is seeking a Tire Sales and Service Office Administrator to join our team. You’ll be the first point of contact for customers, guiding them through the tire purchasing process and ensuring a smooth store experience.

This role handles phone calls, invoicing, inventory support, showroom upkeep, and daily operations under the guidance of the store manager. We value customer service, reliability, and a willingness to grow with a locally trusted,

Qualifikationen

• High school diploma or equivalent.
• Previous customer service experience is required.
• Knowledge of tire services preferred.
• Basic computer skills are necessary.
• Sales or National Accounts experience is a plus.
• Ability to lift up to 25 pounds regularly, and up to 75 pounds occasionally.

Aufgaben

• Answer and direct incoming phone calls efficiently, ensuring a seamless communication experience.
• Provide accurate and helpful information to callers regarding products and services.
• Guide customers in selecting the right tires based on their needs and preferences.
• Provide expert recommendations on available services and products.
• Assist with inventory management to ensure accurate stock levels.
• Process invoices efficiently and accurately.
• Manage the distribution of incoming mail and packages.
• Maintain a clean, organized, and visually appealing showroom.
• Perform additional duties as assigned by the manager to support daily operations.

Kenntnisse

Customer service

Sales experience

Phone etiquette

Ausbildung

High school diploma

Tools

Basic computer skills

Jobbeschreibung

At Pomp's, we don't idle-we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence. We're currently looking for a Tire Sales and Service Office Administrator to join our team and play a critical part in our daily operations. This dynamic role serves as the first point of contact for our store customers, guiding them through the tire purchasing process and ensuring a seamless experience at Pomp's.

Why Join Us?

• Comprehensive Benefits - Eligible to enroll in medical, dental, vision at affordable rates
• Supplemental Benefits - Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
• Retirement Savings - 401(k) with company match
• Paid Time Off - Holidays, sick time, vacation, and special "Happy Days" for life events available day one
• Employee Discounts - Save on company products
• Career Growth - Opportunities for skill development and advancement

What You'll Do:

• Answer and direct incoming phone calls efficiently, ensuring a seamless communication experience
• Provide accurate and helpful information to callers regarding products and services
• Guide customers in selecting the right tires based on their needs and preferences
• Provide expert recommendations on available services and products
• Assist with inventory management to ensure accurate stock levels
• Process invoices efficiently and accurately
• Manage the distribution of incoming mail and packages
• Maintain a clean, organized, and visually appealing showroom
• Perform additional duties as assigned by the manager to support daily operations

What You Need:

• Knowledge or experience in commercial tire services is preferred
• Previous customer service experience is required
• Sales or National Accounts experience is a plus
• Basic computer skills are necessary
• Ability to assess and address customer tire and service needs effectivelyHigh school diploma or equivalent required
• Ability to lift, carry, or move up to 25 pounds regularly, and up to 75 pounds occasionally

Don't let your career stall -put it in drive with Pomp's Tire Service!

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