Office Administrator: Growth, Billing & Customer Care

Pomp's Tire Service; Hammond (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive Benefits

Supplemental Benefits

401(k) with company match

Paid Time Off

Employee Discounts

Career Growth

Job summary

Pomp’s Tire Service is seeking an Office Administrator to manage daily office operations and coordinate customer communications. You will support billing, order records, and shipments while maintaining smooth store processes.

The role requires a high school diploma, independent work habits, and proficient Microsoft Office skills. Strong communication and attention to detail are essential for success in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Strong ability to work independently with minimal supervision.
• Proficiency in Microsoft Office programs.
• Excellent communication skills for interacting with customers and coworkers.
• Attention to detail with the ability to read and verify work order information accurately.

Responsibilities

• Answer and direct incoming phone calls professionally and efficiently.
• Provide accurate information and assistance to callers.
• Relay messages to the appropriate personnel in a timely manner.
• Help maintain organized records for production orders, invoices, and shipments, including aftermarket transactions.
• Assist with billing and invoice processing.
• Welcome and assist visitors, notifying the appropriate team members as needed.
• Manage the distribution of incoming mail and packages.
• Perform additional tasks as assigned by the supervisor.

Skills

Microsoft Office proficiency

Excellent communication

Attention to detail

Independent work

Education

High school diploma or equivalent

Job description

Pomp’s Tire Service is seeking an Office Administrator to manage daily office operations and coordinate customer communications. You will support billing, order records, and shipments while maintaining smooth store processes.

The role requires a high school diploma, independent work habits, and proficient Microsoft Office skills. Strong communication and attention to detail are essential for success in a fast-paced environment.