Store Merchandising & Operations Manager

Five Below; Washington (District of Columbia); On-site; USD 24,000 - 35,000; Full time

Job summary

Five Below in Washington, DC is seeking a Manager on Duty to lead daily store operations, including opening/closing, cash handling, and ensuring compliance with company policies. You will supervise associates, deliver great customer service, and drive sales through merchandising and staffing decisions.

This role requires at least 2 years of management experience, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Graduate or equivalent
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Responsibilities

• Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
• Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service
• Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly
• Ensures the execution of company Inventory Integrity process

Skills

Communication skills

Multi-tasking

Creative thinking

Composure under pressure

Education

High School diploma or equivalent

College experience preferred

Job description

Five Below in Washington, DC is seeking a Manager on Duty to lead daily store operations, including opening/closing, cash handling, and ensuring compliance with company policies. You will supervise associates, deliver great customer service, and drive sales through merchandising and staffing decisions.

This role requires at least 2 years of management experience, strong communication, and the ability to multitask in a fast-paced environment.