Store Manager Trainee: Lead Operations & Service

truenorth Convenience Stores; Canton (OH); On-site; USD 52,000 - 72,000; Full time

Job summary

True North operates as a fast-paced convenience store network and is seeking a Store Manager in Ohio. You will lead daily store operations, oversee staffing, training, scheduling, and performance management while ensuring safety, cash controls, and compliance with brand standards.

The role requires driving results, enhancing customer service, and coordinating with the Zone Manager to meet sales and profitability targets.

Qualifications

• Must have strong leadership and coaching abilities.
• Excellent organizational, communication, and problem‑solving skills.
• Ability to analyze performance data and make sound business decisions.

Responsibilities

• Lead store operations to achieve performance and profitability targets.
• Hire, train, schedule, and develop store team members.
• Ensure exceptional customer service and brand standards.
• Oversee safety, loss prevention, and compliance with policies.

Skills

Staff leadership

Customer service

Operations management

Safety & compliance

Education

High school diploma or equivalent

Customer service or cashier experience

Supervisory experience

Job description

True North operates as a fast-paced convenience store network and is seeking a Store Manager in Ohio. You will lead daily store operations, oversee staffing, training, scheduling, and performance management while ensuring safety, cash controls, and compliance with brand standards.

The role requires driving results, enhancing customer service, and coordinating with the Zone Manager to meet sales and profitability targets.