Future Store Manager

truenorth Convenience Stores; Hubbard (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

True North in Ohio is seeking a Store Manager to lead daily operations, drive profitability, and deliver exceptional customer service. You will hire, train, schedule, and develop staff while ensuring safety, inventory accuracy, and compliance with company standards.

You will partner with the Zone Manager to achieve financial and service goals, manage labor, and oversee merchandising and store presentation in a fast-paced convenience-store environment.

Qualifications

• Must lead and manage store operations
• Strong organizational, communication, and problem-solving skills
• Ability to analyze performance data and make business decisions
• Must follow company policies, procedures, and safety standards
• Uniform and professional appearance standards required
• Willingness to work minimum 45 hours per week and be on call when needed
• Must have valid driver’s license and reliable vehicle
• Meet minimum age to sell alcohol per state law (Ohio)

Responsibilities

• Provide leadership and accountability for store operations and results
• Recruit, hire, onboard, train, and retain a high-performing store team
• Set clear expectations and goals for managers and staff
• Conduct performance evaluations and address issues promptly
• Foster a positive, inclusive, results-driven work environment
• Oversee store safety, cash controls, inventory, and facility maintenance
• Ensure exceptional customer service and brand standards
• Monitor staffing, budgeting, and scheduling to meet business needs
• Maintain regulatory compliance and proper documentation

Skills

Leadership

Hiring & training

Staff scheduling

Inventory management

Safety compliance

Customer service

Education

High school diploma or equivalent

Prior customer service experience

Experience supervising others

Job description

True North in Ohio is seeking a Store Manager to lead daily operations, drive profitability, and deliver exceptional customer service. You will hire, train, schedule, and develop staff while ensuring safety, inventory accuracy, and compliance with company standards.

You will partner with the Zone Manager to achieve financial and service goals, manage labor, and oversee merchandising and store presentation in a fast-paced convenience-store environment.