Store Manager Trainee: Lead Operations & Service

truenorth Convenience Stores; Maumee (OH); On-site; USD 48,000 - 68,000; Full time

Job summary

True North is seeking a Store Manager in Maumee, Ohio. You will have full responsibility for store performance, lead a team, recruit, train, schedule, and drive profitability. This role ensures fast, friendly, and clean service while managing staffing, inventory, safety, and facility maintenance.

You will report to the Zone Manager and oversee operations, financials, and customer service initiatives. A minimum 45-hour workweek, valid driver’s license, and reliable vehicle are required, with

Qualifications

• Must lead and manage store operations independently.
• Strong organizational, communication, and problem-solving skills.
• Ability to analyze performance data and make sound business decisions.
• Ability to follow and enforce company policies, procedures, and safety standards.
• Maintain proper uniform and professional appearance standards.
• Must be available to work a minimum of 45 hours per week and be on call.
• Must possess and maintain a valid driver's license and access to a reliable vehicle.
• Must meet minimum age requirements for selling alcohol (18 in OH).

Responsibilities

• Deliver exceptional customer service in line with company standards.
• Lead, train, and coach store team to meet performance expectations.
• Oversee staffing, scheduling, and roster planning.
• Ensure compliance with policies, safety standards, and regulatory requirements.
• Manage inventory, labor, cash controls, and store facilities.
• Prepare and review operational and financial reports.
• Engage in recruiting, onboarding, and development of staff.
• Maintain strong communication with team via daily directions and meetings.
• Respond to emergencies to safeguard guests and assets.

Skills

Store leadership

Communication

Problem solving

Data analysis

Policy enforcement

Uniform standards

Time management

Driver's license

Education

High school diploma

Customer service experience

Supervisory experience

Job description

True North is seeking a Store Manager in Maumee, Ohio. You will have full responsibility for store performance, lead a team, recruit, train, schedule, and drive profitability. This role ensures fast, friendly, and clean service while managing staffing, inventory, safety, and facility maintenance.

You will report to the Zone Manager and oversee operations, financials, and customer service initiatives. A minimum 45-hour workweek, valid driver’s license, and reliable vehicle are required, with