Store Manager in Training: Fast-Track Leadership

truenorth Convenience Stores; Gates Mills (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

True North is seeking a Store Manager in Ohio to oversee all store operations, profitability, staffing, and customer service excellence. You will lead hiring, training, scheduling, and performance management while ensuring compliance with company policies and safety standards.

This role serves as the primary liaison to the Zone Manager and drives achievement of financial and customer goals. The ideal candidate will manage inventory, labor, cash controls, and maintenance, while maintaining a

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others.

Responsibilities

• Provide leadership and accountability for store operations and results.
• Recruit, hire, onboard, train, and retain a high-performing store team.
• Set clear expectations, goals, and priorities for staff and leaders.
• Conduct performance evaluations and address issues promptly and professionally.
• Maintain a fast, friendly, and clean customer environment and ensure brand standards.

Education

High school diploma or equivalent

Job description

True North is seeking a Store Manager in Ohio to oversee all store operations, profitability, staffing, and customer service excellence. You will lead hiring, training, scheduling, and performance management while ensuring compliance with company policies and safety standards.

This role serves as the primary liaison to the Zone Manager and drives achievement of financial and customer goals. The ideal candidate will manage inventory, labor, cash controls, and maintenance, while maintaining a