Store Manager: Lead Operations & Team Excellence

truenorth Convenience Stores; Beachwood (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

True North Convenience Stores is seeking a Store Manager in Ohio to oversee store performance, operations, and profitability. You will lead hiring, training, scheduling, performance management and development to ensure execution of True North standards and a fast, friendly, and clean store environment.

You will manage staffing, inventory, labor, cash controls, safety, and maintenance while guiding customer service excellence.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others.

Responsibilities

• Deliver exceptional customer service per company standards.
• Lead and develop store team, manage staffing and scheduling.
• Ensure safety, cleanliness, and regulatory compliance.
• Manage inventory, cash controls, and daily financials.
• Monitor performance and coach staff as needed.
• Maintain merchandising and store presentation to brand standards.

Skills

Leadership

Customer service

Communication

Problem solving

Staff development

Education

High School Diploma or equivalent

Job description

True North Convenience Stores is seeking a Store Manager in Ohio to oversee store performance, operations, and profitability. You will lead hiring, training, scheduling, performance management and development to ensure execution of True North standards and a fast, friendly, and clean store environment.

You will manage staffing, inventory, labor, cash controls, safety, and maintenance while guiding customer service excellence.