Store Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Brandon (FL); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. in Brandon, FL seeks a Store Manager to drive daily operations, achieve sales goals and protect profit objectives. You will lead the store team, implement company policies, and ensure an exceptional customer experience.

You will recruit and develop talent, coach associates, schedule flexibly including evenings and weekends, and coordinate training to maintain high standards in a fast-paced jewelry environment.

Qualifications

• Retail jewelry sales experience preferred.
• Experience recruiting and hiring.
• Bachelor's degree or equivalent experience in business/retail management.

Responsibilities

• Achieve store sales goals by leading the sales team.
• Ensure associates follow company policies and resolve customer issues.
• Recruit, interview and hire top talent.
• Provide ongoing training to sales team.
• Coach associates in regular one-on-one sessions to improve performance.
• Create and implement strategies to meet sales and profit targets.
• Maintain professional work environment and address associate relations issues.

Skills

Direct recruiting

Communication

Supervise others

Interpersonal skills

Flexibility

Education

Bachelor's degree in business/marketing/retail management

Job description

Store Managers at Helzberg Diamonds manage daily operations to achieve sales goals and profit objectives. They are responsible for the overall direction, coordination, and evaluation of the store.

Key responsibilities include:

• Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates.
• Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly.
• Consistently recruit, interview and hire top talent.
• Provide ongoing training to sales team.
• Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance.
• Create and implement strategies to achieve sales and profit objectives.
• Maintain a professional work environment and addressing associate relations issues appropriately.

The ideal candidate will possess:

• Proven history of achieving sales goals in retail jewelry environment
• Strong direct recruiting skills
• Ability to supervise others to achieve results
• Superior communication and interpersonal skills
• Flexibility to manage a variety of personalities
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible schedule including evenings, weekends, and holidays