Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Cedar Rapids, Northern (IA, KY); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking an Assistant Manager to drive store sales and support daily operations while advancing through our training program for Store Manager readiness.

Key responsibilities include achieving personal sales goals, leading a sales team, coaching others, handling escalations in the Store Manager's absence, and delivering outstanding guest service. 1–3 years jewelry retail experience and a High School diploma are required.

Qualifications

• 1–3 years of jewelry retail experience.
• High School diploma required.
• Relocation is a plus.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Generate sales to exceed personal sales goals.
• Work as a team in a sales presentation to overcome objections and close sales.
• Develop selling skills in team members to achieve store goals.
• Provide first response to difficult associate and/or customer interactions in Store Manager's absence.
• Provide outstanding customer service to every guest.
• Assist Store Manager in recruiting top-performing associates.

Skills

Selling in commission environment

Supervise others

Communication skills

Flexibility with schedules

Jewelry retail experience

Education

Bachelor's degree in business/marketing/retail management

High School diploma

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays