Store Manager: People & Performance Leader

Dollar General; Durham (NC); On-site; USD 48,000 - 64,000; Full time

Job summary

Dollar General is seeking a Store Manager in Durham, NC to lead daily operations, staffing, merchandising and customer service. You will oversee receiving, stocking, pricing, and store presentation while ensuring compliance with policies and safety standards.

You will coach and evaluate team members, manage scheduling, and drive sales through efficient operations and strong cash controls. This position requires hands-on leadership in a fast-paced retail environment.

Qualifications

• Read and interpret documents such as diagrams, safety rules, and procedures.
• Perform basic math calculations including percentages.
• Handle cash with accountability and deposit control.
• Use IBM cash register to generate reports and track sales.
• Maintain inventory management and merchandising practices.
• Communicate clearly and effectively with staff and customers.
• Recruit, interview, hire and train staff while complying with laws.
• Follow cash, safety and security policies.

Responsibilities

• Recruit, select and retain qualified employees and staff the store.
• Provide training, evaluate performance, and counsel or terminate as needed.
• Recommend pay rates and advancement opportunities.
• Communicate expectations and coordinate safety meetings.
• Ensure store opens and closes properly each day.
• Manage inventory, ordering, shrink, and cycle counts weekly.
• Stage and stock merchandise per company processes.
• Present merchandise with pricing and signage.
• Maintain accurate inventory and cash controls.
• Provide customer service leadership and a clean store environment.

Skills

Reading diagrams

Math calculations

Cash handling

Cash register reports

Inventory management

Merchandising

Communication

Interpersonal skills

Recruiting & onboarding

Legal compliance

Cash control

Safety policies

Education

High school diploma or equivalent

Retail management experience

Tools

IBM cash register

Job description

Dollar General is seeking a Store Manager in Durham, NC to lead daily operations, staffing, merchandising and customer service. You will oversee receiving, stocking, pricing, and store presentation while ensuring compliance with policies and safety standards.

You will coach and evaluate team members, manage scheduling, and drive sales through efficient operations and strong cash controls. This position requires hands-on leadership in a fast-paced retail environment.