Store Manager: Lead Teams, Drive Sales & Service

Dollar General; Thomasville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar General is seeking a Store Manager in North Carolina to oversee daily store operations, staffing, inventory, and customer service. You will recruit, train, and evaluate employees, enforce safety and cash control procedures, and drive sales through effective merchandising and stock planning.

The role requires high school diploma (or equivalent) and retail management experience; you will lead a team, schedule openings/closes, and ensure compliance with company policies while maintaining a

Qualifications

• High school diploma or equivalent, preferred.
• One year of management experience in a retail environment preferred.
• Valid driver’s license may be required.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Document reading

Cash handling

Inventory management

Communication skills

Interpersonal skills

Recruiting & hiring practices

Problem solving

Attention to detail

Organization skills

Education

High school diploma or equivalent, preferred

One year of management experience in retail preferred

Job description

Dollar General is seeking a Store Manager in North Carolina to oversee daily store operations, staffing, inventory, and customer service. You will recruit, train, and evaluate employees, enforce safety and cash control procedures, and drive sales through effective merchandising and stock planning.

The role requires high school diploma (or equivalent) and retail management experience; you will lead a team, schedule openings/closes, and ensure compliance with company policies while maintaining a