Store Manager - Onsite Apartment & Growth

Trunk Space Storage; Fort Worth (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Onsite apartment

Job summary

Trunk Space Storage in Fort Worth is seeking a Store Manager to oversee daily operations at our Ft Worth-Crowley Rd facility. You will drive occupancy through leasing, customer service, and maintaining the property.

This role offers an onsite apartment and a fast-paced, growth-oriented environment with opportunities to lead and develop a positive team, while coordinating with vendors and ensuring excellent tenant relations.

Qualifications

• High school diploma or equivalent required; higher education preferred.
• 2+ years experience in customer service, with supervisory experience.
• Knowledge of the self-storage industry required.
• Strong communication, organizational, and leadership skills.
• Computer proficiency in MS Office (Outlook, Word, basic Excel, Teams).
• Office open to customers on Saturdays and Sundays; some weekend work may be required.
• Minimal physical requirements: move/restock up to 50 lbs; move around property for tours/inspections.

Responsibilities

• Manage daily operations, ensuring efficient facility performance.
• Deliver exceptional customer service (online, over-the-phone, in-person), building strong tenant relationships.
• Oversee leasing, payment processing, and delinquency management.
• Maintain facility cleanliness and security through regular inspections and light cleaning.
• Implement marketing strategies to enhance occupancy and revenue.
• Conduct administrative tasks, including completing leases, auditing inventory, and providing other documentation needed for the store.
• Conduct financial tasks, including bank deposits, record-keeping, reducing delinquent accounts.
• Work with local vendors and track maintenance work orders.
• Lead and develop the team, promoting a positive work environment.
• Sell storage related merchandise and ensure adequate inventory (locks, boxes, etc.).

Skills

Customer service

Leadership

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

Trunk Space Storage in Fort Worth is seeking a Store Manager to oversee daily operations at our Ft Worth-Crowley Rd facility. You will drive occupancy through leasing, customer service, and maintaining the property.

This role offers an onsite apartment and a fast-paced, growth-oriented environment with opportunities to lead and develop a positive team, while coordinating with vendors and ensuring excellent tenant relations.