Store Manager - Luxury Outerwear Brand

Groupe APP - APP Group; Cabazon (CA); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Mackage is seeking a Store Manager to lead the brand’s image and store performance in a luxury retail environment. You will drive sales, manage a team, and maintain exceptional customer service while ensuring operational excellence.

You will oversee training, scheduling, inventory, and policy compliance, delivering top-tier client experiences and building long-term clientele within a fashion luxury context.

Qualifikationen

• Minimum 5 years in fashion luxury retail, 3+ years as store manager.
• Strong leadership and business acumen.
• Excellent written and verbal communication; multilingual a plus.
• Proactive, team-centric attitude.
• Experience with CRM and growing the clientele database.

Aufgaben

• Sales and customer service.
• Maximize store sales and KPIs to meet targets.
• Monitor sales floor and zone coverage to drive sales.
• Proactively engage clients leveraging CRM.
• Inspire and motivate the team to high performance and exceptional customer service.
• Lead, recruit, hire and develop top candidates for the team.
• Manage payroll, scheduling and inventory-related tasks.
• Ensure store policies are followed and communicated.

Kenntnisse

Sales leadership

Store management

Customer service

Communication skills

Multilingual

Team building

Tools

POS systems

Microsoft Office

Jobbeschreibung

Mackage is seeking a Store Manager to lead the brand’s image and store performance in a luxury retail environment. You will drive sales, manage a team, and maintain exceptional customer service while ensuring operational excellence.

You will oversee training, scheduling, inventory, and policy compliance, delivering top-tier client experiences and building long-term clientele within a fashion luxury context.