Store Manager – Luxury Fashion Brand Leader

SMCP – Sandro, Maje, Claudie Pierlot, Fursac; Chicago (IL); Presencial; USD 80.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Health insurance

Dental coverage

Life insurance

Disability coverage

401(k) with immediate vesting

Paid time off

Paid parental leave

Pet benefits

Employee Assistance Program (EAP)

MAVEN Family Planning

Monthly and Seasonal Bonus Incentive

Descripción de la vacante

SMCP in Chicago seeks a Store Manager for the Sandro + Maje Leased Concession Shops at Bloomingdale's. You will lead a luxury boutique team, champion client relationships, and drive a high-touch, brand-focused client experience.

You will own the business strategies, coach staff, and partner with corporate to meet KPIs, sales targets, and operational excellence, including front and back‑of‑house processes.

Formación

• 2-3+ years of supervisory experience, preferably in luxury retail management.
• Prior experience managing in a commission environment is a plus
• Prior merchandising experience

Responsabilidades

• Lead with vision by fostering a high‑performing, positive team culture that drives engagement, collaboration, and retention.
• Recruit, mentor, retain, and develop top talent, creating an environment where team members feel empowered, supported, and motivated to grow within the organization.
• Act as the ultimate brand ambassador, inspiring your team to deliver exceptional customer service and create unforgettable styling experiences that reflect the brand’s identity.
• Lead clienteling initiatives by demonstrating how to build meaningful, lasting relationships that elevate the in‑store experience and drive customer loyalty.
• Drive KPIs, including achievement of commercial target, conversion rates, units per transaction (UPT), average basket size, appointment sales, and inventory shortage.

Conocimientos

Store management

Luxury retail

Leadership

Clienteling

Team development

Recruiting

Descripción del empleo

SMCP in Chicago seeks a Store Manager for the Sandro + Maje Leased Concession Shops at Bloomingdale's. You will lead a luxury boutique team, champion client relationships, and drive a high-touch, brand-focused client experience.

You will own the business strategies, coach staff, and partner with corporate to meet KPIs, sales targets, and operational excellence, including front and back‑of‑house processes.