Store Manager: Lead Teams & Elevate Sales & Service

Boot Barn; Midland (AR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Merchandise discount

Paid Time Off

Medical, Dental, Vision and Life

401(k) plan with company match

Flexible schedules

Growth opportunities

Job summary

Boot Barn in the United States is seeking a Store Manager to lead store partners, drive customer service excellence, and achieve sales goals. You will manage staffing, training, and retail operations while partnering with district leadership and store support centers to optimize profitability and shrink reduction.

You will develop product knowledge across categories, coach staff on visual standards, and lead community engagement events.

Qualifications

• Associate’s Degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willing to work extended hours when necessary.
• Up to 15% travel to support local stores, as needed.

Responsibilities

• Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge across all categories and developing a training plan for each store partner to achieve full competency in all product categories such as western boots, work boots, denim, hats and add-ons.
• Assess and communicate localized customers' needs to District Manager.
• Analyze and measure business trends to maximize sales to meet or exceed key metrics and sales goals.
• Review sales goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence.

Skills

Retail leadership

Staff training

Customer service

Communication

Scheduling

Analytical thinking

Education

Associate’s degree or equivalent

Job description

Boot Barn in the United States is seeking a Store Manager to lead store partners, drive customer service excellence, and achieve sales goals. You will manage staffing, training, and retail operations while partnering with district leadership and store support centers to optimize profitability and shrink reduction.

You will develop product knowledge across categories, coach staff on visual standards, and lead community engagement events.