Store Manager: Lead Teams, Elevate Customer Experience

Footlocker; San Diego (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Employee discount

Paid time off

Paid parental leave

Weekly pay

Life insurance

Medical coverage

Dental coverage

Development opportunities

Job summary

Foot Locker in the United States seeks a store leader to guide and coach a team, delivering a superior in-store customer experience. You will be accountable for coaching, hiring, training, and ensuring the execution of company standards in visual merchandising and store operations.

Reporting to the District Manager, you will drive essential KPIs, maximize profitability, and foster brand loyalty by delivering a natural, personable shopping experience.

Qualifications

• Leadership with 2+ years in customer-facing sales
• Comfortable engaging with customers to deliver elevated experience
• Enthusiasm for interacting with customers and athletic products
• Resourceful in a rapidly changing omni-channel retail environment
• Strong analytical and math skills for decision making

Responsibilities

• Coach and motivate team to deliver top performance and customer experience
• Recruit, hire, train, guest services, visual merchandising, store operations
• Execute plans to drive KPIs and profitability
• Enhance brand loyalty by creating natural and personable customer experiences
• Partner between customers, sales staff, store leadership, and corporate partners
• Maintain high customer focus and lead by example with clear communication
• Ensure visual directives and standards are maintained
• Teach associates product knowledge and apply learnings to customer experience

Skills

Leadership

Customer service

Communication

Sales skills

Problem solving

Ethics and integrity

Flexibility

Job description

Foot Locker in the United States seeks a store leader to guide and coach a team, delivering a superior in-store customer experience. You will be accountable for coaching, hiring, training, and ensuring the execution of company standards in visual merchandising and store operations.

Reporting to the District Manager, you will drive essential KPIs, maximize profitability, and foster brand loyalty by delivering a natural, personable shopping experience.