Store Manager: Lead Teams & Elevate Customer Experience

Ann Taylor; Fairfax (VA); On-site; USD 56,000 - 67,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Merchandise discounts

Professional development

Community partnerships

Job summary

Ann Taylor in Fairfax, VA is seeking an experienced Store Manager to lead a store team and drive excellent customer experiences. You will use technology to support omnichannel shopping, hire and coach staff, and manage daily operations.

The role emphasizes a hospitality mindset, strong leadership and communication skills, and the ability to develop strategic plans to meet store goals. Regular/full-time work with competitive benefits is offered.

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong people management skills and ability to develop talent.
• Effective leadership, interpersonal, and communication skills.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to develop strategies and action plans.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, educate, and coach associates to leverage brand behaviors.
• Use technology to provide customers a seamless omnichannel experience.
• Hire and build a store team through training and development.
• Create an inclusive environment where everyone feels welcome.
• Develop a strong operational dynamic to achieve store goals.
• Promote in-store community events and partnerships.
• Oversee store profitability, budgeting, and payroll with reporting tools.
• Analyze reporting to develop short and long-term retail plans.
• Manage day-to-day operations including opening and closing.

Skills

Hospitality mindset

People management

Leadership

Communication

Technology proficiency

POS system

Business acumen

Organization & delegation

Tools

POS system

Job description

Ann Taylor in Fairfax, VA is seeking an experienced Store Manager to lead a store team and drive excellent customer experiences. You will use technology to support omnichannel shopping, hire and coach staff, and manage daily operations.

The role emphasizes a hospitality mindset, strong leadership and communication skills, and the ability to develop strategic plans to meet store goals. Regular/full-time work with competitive benefits is offered.