Store Leader - Elevate Customer Experience

Knitwell Group; Williamsburg (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Ann Taylor in Williamsburg, VA, is seeking an Assistant Manager to help deliver exceptional customer experiences and build a strong, inclusive store culture. You will lead on the sales floor, coach associates, and support operations to drive results.

The role emphasizes customer service, teamwork, and using store tools to optimize omnichannel experiences. A willingness to recruit, hire, and develop talent is essential for success.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset in interactions with customers and staff.
• Proficient with point-of-sale systems and store technology.
• Strong business sense with ability to drive sales and efficiency.

Responsibilities

• Support customer experience and nurture a strong store culture.
• Act as a floor leader, modeling brand behaviors to engage customers.
• Inspire, educate, and coach associates to connect with customers.
• Assist Store Manager with recruiting, hiring and talent development.
• Use reports to drive store performance and financial discipline.

Skills

Retail management

Hospitality mindset

POS technology

Business acumen

Initiative

Job description

Ann Taylor in Williamsburg, VA, is seeking an Assistant Manager to help deliver exceptional customer experiences and build a strong, inclusive store culture. You will lead on the sales floor, coach associates, and support operations to drive results.

The role emphasizes customer service, teamwork, and using store tools to optimize omnichannel experiences. A willingness to recruit, hire, and develop talent is essential for success.