Store Manager: Lead Teams & Drive Customer Experience

Ann-Taylor-04806202; Gilroy (CA); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Merchandise discounts

Professional development and careerAdv

Opportunities for advancement across品牌

Job summary

Ann Taylor is seeking a Store Manager in Gilroy, CA to lead both customer and associate experiences, driving a profitable operation with strong focus on service, visual standards, and community engagement.

You will coach a team to deliver exceptional guest experiences, oversee daily store operations, and utilize technology to provide a seamless omnichannel shopping journey. This role emphasizes people development and achieving store goals.

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Strong leadership, interpersonal and communication skills.
• Hospitality mindset when engaging with customers and associates.
• Proficient with point-of-sale systems.

Responsibilities

• Lead customer and associate experiences to deliver exceptional service.
• Hire, train, and develop store team to reach full potential.
• Provide an omnichannel shopping experience and seamless operations.
• Oversee day-to-day store operations including opening and closing.
• Drive profitability through budgeting, payroll, and reporting.
• Promote community events and philanthropic partnerships.
• Analyze store reports to develop short and long-term retail plans.

Skills

People management

Leadership

Communication

POS proficiency

Tools

POS system

Job description

Ann Taylor is seeking a Store Manager in Gilroy, CA to lead both customer and associate experiences, driving a profitable operation with strong focus on service, visual standards, and community engagement.

You will coach a team to deliver exceptional guest experiences, oversee daily store operations, and utilize technology to provide a seamless omnichannel shopping journey. This role emphasizes people development and achieving store goals.