Store Manager: Lead Teams, Drive Service Excellence

Nefco Corp.; Des Moines (IA); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Paid holidays

Health insurance

401k match

Life insurance

Voluntary life insurance

Parental leave

Critical illness coverage

Development programs

Bonus programs

Descripción de la vacante

Total Tool, a NEFCO company, is seeking a Store Manager to oversee daily branch operations, lead a high-performing team, and deliver exceptional customer service. You will hire, train, coach, and manage staff across Counter Sales, Warehouse, and Delivery Driver roles.

Responsibilities include maintaining inventory accuracy, ensuring a safe, efficient environment, and promoting customer engagement. 3+ years of management experience and strong communication are required.

Formación

• 3+ years of previous management experience is required.
• Construction or industrial experience is preferred.
• Strong communication skills and the ability to keep your team informed and connected.

Responsabilidades

• Hire, train, coach, evaluate, and manage branch employees in Counter Sales, Warehouse, and Delivery Driver roles.
• Foster a customer-focused environment through strong product knowledge, service standards, and consistent customer engagement.
• Ensure sales floor and warehouse are well-stocked, organized, clean, and operating efficiently.
• Oversee shipping, receiving, inventory accuracy, and daily cycle counts.
• Monitor performance, address issues, and actively recruit top talent.
• Lead by example by performing all store functions as needed.
• Maintain a safe work environment and promote daily employee engagement and development.

Conocimientos

Team leadership

Mentoring

Coaching

Descripción del empleo

Total Tool, a NEFCO company, is seeking a Store Manager to oversee daily branch operations, lead a high-performing team, and deliver exceptional customer service. You will hire, train, coach, and manage staff across Counter Sales, Warehouse, and Delivery Driver roles.

Responsibilities include maintaining inventory accuracy, ensuring a safe, efficient environment, and promoting customer engagement. 3+ years of management experience and strong communication are required.